THE CYBERSENSE SERVICE

Your technology is only as secure as the people using it.

Just-in-Time Training Human Risk Index Incident Responder Board-Level Reporting Agentic AI Engine Phishing Simulation Vishing Testing Smishing Campaigns QR Code Quishing MFA Fatigue Attacks Just-in-Time Training Human Risk Index Incident Responder Board-Level Reporting Agentic AI Engine Phishing Simulation Vishing Testing Smishing Campaigns QR Code Quishing MFA Fatigue Attacks

Your people are the target.

Firewalls don’t stop someone clicking a link. Attackers have moved beyond technology, they target people across email, voice, SMS, QR codes, and MFA prompts. And they’re using AI to make every attack more believable.

CyberSense is BUI’s managed human risk management programme. It runs continuously; testing, training, and reporting so you know exactly where your exposure sits and what you’re doing about it.

How it works

A continuous programme, not a once-off event.

CyberSense runs on a repeating cycle. Each campaign builds on the last. Behaviour data accumulates. Your Human Risk Index moves and over time, it moves in the right direction.

01 Plan

Define target groups, channels, threat scenarios, and communications approach. BUI aligns campaign design to current threat intelligence and your organisation’s specific risk profile.

02 Simulate

Run realistic, multi-channel attack simulations across email, voice, SMS, QR codes, MDA and callback. Simulations are continuously updated to reflect live attacker tactics.

03 Intervene

Anyone who fails a simulation receives targeted, just-in-time remedial training immediately, at the moment of the mistake. High-risk individuals and groups receive intensified attention.

04 Report and Improve

Monthly operational reports and quarterly executive summaries translate behaviour data in your Human Risk Index, a scored, tracked measure of organisational exposure, benchmarked against industry peers.

SERVICE TIERS

Three ways to engage.

Start with a single campaign to test your exposure, take the tools and run it yourself, or let BUI manage the programme end-to-end. You choose the model that fits your maturity and appetite and you can move up as you grow.

Teir 1

Once-Off Phishing Simulation

A fixed-scope engagement that gives you a baseline view of your organisation’s exposure. Ideal as a compliance entry point or a first step before committing to a programme.

Teir 2

Platform Access

An annual subscription for security-mature organisations that want direct access to the full CyberSense platform – including 30,000+ phishing templates, six simulation channels, and Incident Responder.

Teir 3

Managed CyberSense Service

A fully managed annual programme where BUI runs everything – from campaign design and execution through to executive reporting and programme optimisation. You get outcomes. We handle the rest.

What you get

Measurable outcomes, not just activity.

Every component of CyberSense connects back to a risk score that moves over time. You’ll have evidence, not estimates to take to your board.

Visibility

Human Risk Index

A scored, trackable measure of organisational exposure broken down by department, role, and individual. Benchmarked against global financial sector averages so you always know where you stand relative to peers.

Behaviour

Just-in-time remediation

When someone fails a simulation, remedial training is assigned immediately — at the moment it matters most. Research consistently shows this in-context, timely intervention outperforms annual sessions by a significant margin.

Coverage

six-channel simulation

Phishing (email), vishing (voice), smishing (SMS), quishing (QR codes), MFA fatigue attacks, and callback phishing. As attackers expand their channels, your testing programme expands with them.

Response

incident responder

When a real phishing email is reported, the Incident Responder sweeps every mailbox in the organisation to find and neutralise all instances of the same threat, automatically. Vodafone reports 93% of malicious email triage was automated using this capability.

Reporting

board-ready intelligence

Monthly operational reports with attack trends and behaviour change metrics. Quarterly executive summaries with strategic risk insights, ROI on security investment, and Human Risk Index movement. The language boards understand.

WHY BUI

The managed service is only as good as who runs it.

BUI doesn’t just provide access to a platform. We run the programme, own the outcomes, and stake our renewal revenue on whether your Human Risk Index actually moves. That alignment is the commercial model.

Contact us

Stop guessing. Start measuring.

Book a CyberSense service walkthrough and demo, no obligation. We’ll walk you through the platform, the managed service model, and what a baseline campaign would reveal about your organisation’s current exposure.