Which is not to say that they simply outsourced the project. Not by a long chalk. With 40,000 users and 6,000 managed devices, Stellenbosch University’s IT environment is vast, and improving security required an all-hands-on-deck approach.
Mario Walters, Continual Improvement Manager for BUI, was struck by the attitude of Stellenbosch University’s IT department.
“They’re the best customer I’ve ever worked with. The level of commitment from this team is truly exceptional. They’ve grown so rapidly, and their security posture is now in a very strong position.” he says.
Stellenbosch University understands that maintaining strong security requires ongoing investment and vigilance. To this end, Zenobia is eager to highlight the contributions of her team members, each of whom has played a critical role in the ongoing project:
- Mario Randelhoff – Manager: System Administration
- Paul Merrit – HEAD: Microsoft System Administration
- Regan Janari – Chief Cloud Specialist
- Kagiso Shakoane – Senior System Administrator
- Jurie Du Plooy – Chief Technical Risk Specialist
- Terence Pietersen – System Administrator
- Elvandre Barties - System Administrator
- Bradley van der Venter – Senior Configuration Specialist
- Ronel Reynecke – HEAD: End User Support
- Malcolm Pillay – Senior Network Technician
- Johan Loubser – Senior Linux System Administrator
- Petro Uys – HEAD: IT Service Centre
- Aiden January – System Support Specialist
- Quinton Luiters – Technical Support Specialist
While she is extremely proud of her own team, Zenobia has been equally impressed by BUI’s attitude:
“They’ve gone out of their way to make our team feel comfortable,” she says.
“They haven’t just delivered solutions and walked away. They’ve consistently supported us, always just a call away – even at 3 a.m. on Christmas Eve.”